Lawsuit Alleges USAA Uses Computer System to Arbitrarily Deny, Reduce Claims

USAA Insurance News

In a legal case currently gaining attention, USAA is accused of utilizing a computer program to indiscriminately deny or lessen claims for personal injury protection and medical payments. This system, provided by CCC’s Auto Injury Solutions, is at the heart of numerous lawsuits that the insurance giant has faced in recent years. Allegations of Systematic Denials The class-action lawsuit, which emerged from Washington Superior Court for Clark County, suggests that USAA’s reliance on Auto Injury Solutions’ (AIS) computerized system is to the detriment of policyholder claims following vehicle accidents. San…

USAA and Farmers homeowners insurance rates spike by almost 15 percent

Homeowners insurance - Rates rising

A new S&P Global Market Intelligence report showed that the insurers were charging much higher premiums. The United States Automobile Association (USAA) and Farmers Insurance Group have raised their homeowners insurance rates by an average of almost 15 percent in 2023, according to a recent report. That increase is notably higher than all other major insurers in the United States. According to the October 3 S&P Global Market Intelligence report, the average increase in homeowners insurance rates across the country up to August was 8.8 percent. That said, through to…

USAA and Human API collaborate on new life insurance shopping experience

Life insurance - Shopping Cart

The insurer announced that it would be working with the health data platform to change the buying process. USAA Life Insurance Company has announced that it will be partnering with Human API to take its next step forward in the experience it provides consumers seeking coverage. The insurer and health data platform will come together to recreate the policy shopping process. The new collaboration will bring together the USAA Life insurance experience with digital health data and the health data platform from Human API. The goal is to use the…

Allstate and USAA to provide insurance coverage for additional Ida expenses in Louisiana

Insurance coverage - Hurricane Evacuation Route

The two large insurers have responded to a call made by President Joe Biden for living costs. Allstate and USAA have responded to President Joe Biden’s call to insurers to provide additional insurance coverage in Louisiana for policyholders in the state affected by Hurricane Ida. The additional assistance is meant to help customers evacuated from their homes without specific orders. The insurance coverage is being extended to Louisiana residents who were evacuated from their homes ahead of the storm without being under specific mandatory evacuation orders. President Biden called for…

USAA insurance company pressured to cease Tucker Carlson show advertising

USAA insurance company - had painted red with word stop on palm

The Fox News personality referred to a general as a “pig” and called him “stupid”. USAA insurance company, headquartered in San Antonio, Texas, is facing calls to end the advertising it runs during the Tucker Carlson show. This pressure is a part of the backlash from the Fox News personality’s segment called “anti-white mania,” in which he referred to the country’s top military officer as “stupid” and a “pig”. The comments in the segment were directed toward US General Mark Milley. The issue at the center of Carlson’s piece was…