Lawsuit Alleges USAA Uses Computer System to Arbitrarily Deny, Reduce Claims

USAA Insurance News

In a legal case currently gaining attention, USAA is accused of utilizing a computer program to indiscriminately deny or lessen claims for personal injury protection and medical payments. This system, provided by CCC’s Auto Injury Solutions, is at the heart of numerous lawsuits that the insurance giant has faced in recent years. Allegations of Systematic Denials The class-action lawsuit, which emerged from Washington Superior Court for Clark County, suggests that USAA’s reliance on Auto Injury Solutions’ (AIS) computerized system is to the detriment of policyholder claims following vehicle accidents. San…

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Security First and Esurance to offer Florida homeowners insurance

Security First Insurance Co. has partnered with Esurance and will be underwriting so that they may offer insurance to Florida homeowners. This announcement comes close on the heels of the purchase of Esurance, an online auto insurance company, as well as its associated site, Answer Financial, by Allstate Insurance. The April purchase was worth $1 billion. Esurance offers the third highest number of quotes for car insurance through its 24/7 call center and its website. It sells car insurance policies in thirty states. According to Esurance – which is recognized…

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