Tag: USAA

How a Policyholder Took on USAA in Court and Won Big

Logan B.
USAA in Court

A Shocking Decision: $100 Million in Punitive Damages, $14 Million in Compensatory Damages Insurance giant USAA has landed in the spotlight after a Nevada jury handed down a monumental $114 million verdict in a bad faith lawsuit. The award, which includes $100 million in punitive damages and $14 million in compensatory damages, arose from its handling of a claim for policyholder Timothy Kuhn following a car accident in 2018. The jury’s decision underscores a growing tension between insurers’ claims-handling practices and their legal obligations to their customers, raising questions about…

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Mississippi Supreme Court Upholds $15M Award in USAA Hurricane Katrina Case

Marc
USAA Hurricane Katrina Case

Just recently, the Mississippi Supreme Court has upheld a landmark $15 million award against United Services Automobile Association (USAA) for acting in bad faith when handling a Hurricane Katrina insurance claim. The decision brings closure to a nearly two-decade-long legal battle spearheaded by the estate of Paul and Sylvia Minor, a couple who lost their iconic Ocean Springs home in the devastating 2005 storm. A Historic Home and a Long Legal Battle The Minors’ home wasn’t just a personal residence; it was a piece of architectural history. Designed in the…

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USAA Sues Regions Bank Over Alleged Mobile Deposit Patent Violation

G. Turner
USAA lawsuit against Regions Bank

A Legal Battle Over Innovation USAA, the San Antonio-based financial services company, filed a lawsuit against Regions Bank on Tuesday, alleging the Birmingham, Alabama-based bank is infringing on four of its mobile deposit capture technology patents. The lawsuit, filed in the U.S. District Court for the Eastern District of Texas, seeks financial damages, calling Regions’ alleged actions “willful.” USAA contends that any damages awarded should be enhanced up to three times their value. This court has proven favorable to USAA in past litigation. Since 2019, the insurer has secured three…

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USAA Ends Standalone “Pay as You Drive” Program Amid Changing Telematics Landscape

G. Turner
USAA insurance news telematics

Telematics in Insurance: A Growing Trend with Complex Challenges Telematics-based insurance has been at the forefront of innovation in recent years. Harnessing GPS and real-time data, telematics enables insurers to adjust premiums based on driving behaviors, offering personalized pricing models. The concept has gained traction as consumers seek fairer, usage-based policies while insurers explore ways to minimize risk and incentivize safe driving. USAA, a major player in the insurance industry, ventured into telematics by acquiring Noblr in 2021. Noblr’s core product revolved around the “Pay as You Drive” model, where…

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Top Insurance Companies: Unpacking Auto Insurance Claims Criticisms

John Bowers
claims adjuster examining car

Top Performers in Auto Claims Handling Amica leads in auto insurance claims handling, securing the top spot in J.D. Power’s 2023 Auto Claims Satisfaction Study with 909 out of 1,000 points. Customers praise Amica for quick and efficient claims processing and excellent customer service. Erie Insurance ranks second with a score of 902. Customers highlight the insurer’s professionalism and fast claims process. Erie offers a unique benefit: Coverage for pets injured in accidents Up to $500 per pet $1,000 per accident State Farm stands out for its user-friendly online claims…

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State Farm Faces Unprecedented Claims Surge as Hurricane Beryl Breaks Records

Marc
State Farm Claims soar from hurricane damage

Hurricane Beryl Smashes Records, Unleashing Insurance Claim Surge Hurricane Beryl has left an unprecedented mark in its wake, driving State Farm to handle over 16,000 insurance claims—a record for the company. This surge in claims was set off when Beryl struck Texas, marking the first U.S. landfall of the 2024 Atlantic Hurricane season, according to a report by AM Best. The financial fallout from this historic storm is projected to reach into the billions, reflecting widespread damage to properties and vehicles across multiple states. Initially impacting the U.S. as a…

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USAA insurance company is profitable again after a bad 2022

Marc
Insurance company - 2022 loss - 2023 profit

That year was the first time in the insurer’s 102 years that it failed to bring in a profit The USAA insurance company has announced that it brought in a net income of $1.2 billion in 2023, following a rough 2022, in which it posted a net loss of $1.3 billion. The figures were released this month Even though the insurance company faced similar challenges that caused it to post a loss in 2022, it still managed to turn a profit.  The 2022 losses were the first time in the…

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