Lawsuit Alleges USAA Uses Computer System to Arbitrarily Deny, Reduce Claims

USAA Insurance News

In a legal case currently gaining attention, USAA is accused of utilizing a computer program to indiscriminately deny or lessen claims for personal injury protection and medical payments. This system, provided by CCC’s Auto Injury Solutions, is at the heart of numerous lawsuits that the insurance giant has faced in recent years. Allegations of Systematic Denials The class-action lawsuit, which emerged from Washington Superior Court for Clark County, suggests that USAA’s reliance on Auto Injury Solutions’ (AIS) computerized system is to the detriment of policyholder claims following vehicle accidents. San…

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Thai uninsured drivers now have a unique affordable auto insurance policy option

Uninsured Drivers - Driver - Steering Wheel

Thaivivat and AIS partnered to attract these motorists with coverage exclusively while driving. Thaivivat, an insurance company in Thailand, has partnered with telco AIS to draw uninsured drivers in the country. The idea is to provide a type of coverage that is affordable through a unique product that is a first of its kind in the world. This auto insurance coverage is unique in that it applies only when the vehicle is in operation. This program to appeal to uninsured drivers is the first on the planet that automatically covers…

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