Nationwide small commercial insurance satisfaction highest in US, says JD Power

Commercial Insurance - Customer Satisfaction

The insurer earned the highest ranking for overall customer satisfaction in a recent study. A new J.D. Power study has found that Nationwide provides the best customer satisfaction in small commercial insurance. This, according to the findings from the firm’s 2019 U.S. Small Commercial Insurance Satisfaction Study. This isn’t Nationwide’s first time receiving the title. In fact, the insurer has been the top small commercial insurance company for customer satisfaction two years in a row. The company also took the top spot for the claims and policy offerings categories. “Small…

Read More

ClaimVantage Absence Specialist, Angie Brown Presents at 110th ICA Conference in Denver

Portland, ME, September 20, 2019 –(– ClaimVantage, a leading international provider of life, disability, and integrated claim management software solutions, will exhibit at the 110th annual International Claim Association (ICA) Conference in Denver. The event will take place at the Hilton Hotel, Denver City Center, from September 22-24. Angie Brown, Business Development Manager and Absence Specialist will join Steve McGonagle, National Practice Leader, Absence Management at The Standard, to present at a session entitled “Integrating Absence Management,” Angie and Steve will discuss the evolution of integrating absence and disability management,…

Read More

NIX United Opens an Office in Saint Petersburg, FL

Saint Petersburg, FL, September 20, 2019 –(– The company, with 25-years of experience, specializes in software development for healthcare, insurance, e-commerce, e-learning, and other domains. A team of 2,000 will satisfy the needs of modern business and address tech challenges to take your enterprise to the next level. They professionally deal with both cutting-edge technologies (Blockchain, VR/AR, IoT, DevOps, Data Science) and traditional product development and software solutions. The Florida office engages in all standard technological and corporate activities, which NIX executes worldwide. Developing custom software, the company implements Team…

Read More

Californian earthquake insurance rates just skyrocketed for some residents

Californian earthquake insurance rates - earthquake damage

One report pointed to a policy premium hike as high as 150 percent. Californian earthquake insurance rates have risen for about 25 percent of policyholders with a certain specific policy in the state over the summer, according to an article published by NBC Bay Area. This policy was sold in areas recently affected by tremors, such as the 7.1 magnitude quake that struck Trona and Ridgecrest on July 5th. That said, the changes were made ahead of those quakes, meaning that if those earthquakes impact premiums it will not occur…

Read More

Kimberly Vincent Promoted to Account Executive at RT Specialty

Hamilton, NJ, September 19, 2019 –(– Kimberly Vincent has been promoted to account executive within RT Specialty, LLC’s National Environmental and Construction Professional Liability Practice (ECP). Over the past five years with the ECP team, Vincent has worked with senior staff to identify and develop best-possible risk management strategies for the business’s ever-growing base of agents, brokers and clients. “Since joining our team in 2014, Kim has dedicated herself to learning the industry and meeting the needs of our national customer base,” says John J. Heft, Senior Vice President, National…

Read More

Veta Enright-Your Insurance Lady Presents Colorado Springs Women's Expo with a Cause

Colorado Springs, CO, September 19, 2019 –(– Women's Expo For A Cause – Donnell Productions, Inc. will present Colorado Springs Women's Expo With A Cause 2019, taking place at Norris Penrose Event Center on September 21-22 and featuring 200+ diverse exhibits, fashion shows, makeovers, health screenings, popular chefs, book signings, plus opportunity to enter to win contests and lots of free goodies. A full range of products and services, for Today's Women and their Families. Veta Enright – Your Insurance Lady is proud to be participating in this year’s Colorado…

Read More

Allstate insurance agents push back against insurer call center plans

Allstate insurance agents - Call Center

The insurer’s sales force views this move as an expensive burden despite promised benefits. Allstate insurance agents have been expressing their discontent with the insurer’s decision to create customer call centers. The agents say it is an expensive burden but the insurer calls it an improvement in efficiency. Tom Wilson, Allstate CEO, explained that the insurance company is currently shifting service tasks from its agents into a centralized system. This is “because we can do it cheaper, better, faster.” This level of discontent among Allstate insurance agents is a rare…

Read More