The insurer is using the technology to get a better idea of the property damage situation from spring storms.
Allstate is using insurance drones to conduct an assessment of the property damage left behind by spring storms in four states. The company already owns the technology in a number of locations and was prepared to implement it when it was needed.
In preparation to use the drones, Allstate Insurance readied itself with a solid fleet of the technology.
The Allstate fleet of insurance drones are either ready or already being deployed in Oklahoma, Texas, Colorado and New Mexico. These machines help adjusters to view and evaluate the extent and details of damage left behind by spring storms.
This spring’s storm damage evaluation represents the largest drone launch Allstate has ever used. It is also being seen as a sign of things to come in terms of the way insurance claims will be assessed throughout the industry. If this is true, it would mean that Allstate is leading the way with state of the art aerial imagery when it comes to insurance property damage assessment.
Allstate has been researching the use of insurance drones for over two years for use like this.
Chief Claims Officer Glenn Shapiro at Allstate, said “Allstate has been at the forefront of drone research for more than two years now.” He also added “Aerial imagery is key innovative technology that can improve the speed and efficiency of our property inspection process and help us deliver a faster, more modernized claim experience for our customers.”
Allstate explained that it will use the drones as a component of its aerial imagine. That said, its aerial imaging goes beyond that and also includes satellite images and actual piloted planes. This effort employs a range of different emerging technologies in order to create a complete picture in an efficient way.
In this way, Allstate adjusters will visit the affected locations in-person in order to photograph the situation where they can’t capture aerial imagery. The company will be able to decide whether or not insurance drones are needed for each hail or wind damage claim. From there, the customer’s permission will be obtained before drones will actually be deployed as a part of the assessment.