insurance industry technology Archives

Digital Integration Hubs: Bringing customer service up to speed in the insurance sector

January 3, 2020January 3, 2020 Guest Author

When consumers request information, submit a query or make a claim with an insurer… there are a number of processes which take place behind the scenes before a conclusion is reached. However, with retailers and other services providing ever faster responses, whether online or on the phone, there is increasing pressure on insurance businesses to speed up these processes and meet the expectations of the modern customer. Now accustomed to finding what they need in a few clicks of a button, customers may simply switch to a competitor if they…

Distributed ledger technology apps and blockchain could offer insurance industry savings

August 22, 2019August 21, 2019 Logan B.

Distributed ledger technology - Blockchain technology

A recent study showed that this approach could save the industry millions of dollars per year. New research examined the way a consortium-based blockchain approach using distributed ledger technology (D.L.T.) applications could save the insurance industry millions every year. The analysis was conducted by the Institutes RiskStream Collaborative. The Institutes RiskStream Collaborative analysis examined the way taking a consortium-based approach to blockchain and distributed ledger technology could help two events in common within the property and casualty insurance sector. Those events are: first notice of loss following an incident and…

Artificial intelligence insurance technology replaces 34 human staff members

January 11, 2017January 9, 2017 Marc

In Japan, an insurance company has laid off a number of people, replacing them with an AI system. In a move that sounds as though it was plucked straight out of a science fiction novel, a Japanese insurer has used AI insurance technology to replace 34 human staff members. The company has started laying off its employees who have been replaced with an artificial intelligence system. The company in question is Fukoku Mutual Life Insurance. The employees were replaced by the insurance technology which is capable of calculating insurance payouts…

Veruna Launches, Delivering Dynamic, Flexible Technology to Empower Insurance Agencies

November 9, 2016 PR Article

Independent insurance agencies have suffered through restrictive agency management technologies for decades. The launch of Veruna marks a new beginning and new approach to the technology backbone of insurance agency management. Veruna has already grabbed the attention of the insurance industry by winning the 2016 ACORD Insurance Innovation Challenge, an annual insurance technology competition that identifies significant and sustainable innovation for the insurance industry. The company is also a recipient of a 2016 ACORD Leadership Award, a prestigious honor that recognizes those who have gone above and beyond in guiding…

Enservio rolls out ContentsAnalyzer Fraud Detection Solution for Insurers

September 14, 2015 PR Article

First fraud detection system that scores at the claim-line level during claims processing NEEDHAM, Mass. – September 14, 2015 – Enservio, Inc. today introduced ContentsAnalyzer™, the industry’s first and only fraud detection solution that identifies and scores fraudulent claim items at the individual line item level in real-time as claims are processed. Available as a monthly service subscription, ContentsAnalyzer targets soft or opportunistic fraud for home contents claims relating exclusively to theft. The anti-fraud tool will eventually support modules to detect fraudulent insurance claims as it pertains to other…