State agency recovers $5.1 million in insurance claims throughout 2015, resolving consumer complaints
The Louisiana Department of Insurance has announced that it has recovered some $5.1 million in insurance claims in 2015. Insurance Commissioner Jim Donelon notes that state regulators have been working with representatives from several insurance companies to resolve complaints associated with a wide range of coverage. The majority of the funds recovered by state regulators have been recovered from the property/casualty sector, as well as the health insurance sector. According to the Department of Insurance, more than $26 million in insurance claims has been recovered in the state over the past five years.
Health and homeowners insurance companies return funds following complaints
According to the Louisiana Department of Insurance, 1,308 complaints concerning health insurance coverage were filed by consumers in 2015. Many of these complaints had to do with consumers being unsatisfied with the resolution of their claims. This is especially true in the property/casualty space, where consumers began having major problems with their homeowners insurance providers. Powerful storms lead to severe damage in some parts of Louisiana, which lead to some homeowners wrestling with their insurance providers concerning claims for the damage that was caused by natural disasters.
Many consumers issued complaints concerning their homeowners insurance policies
Homeowners insurance has been somewhat of a problem for many consumers in Louisiana. The cost of homeowners insurance coverage has been growing, but some consumers have been expressing concern that insurers are not providing adequate coverage. Notably, those without flood insurance have been facing unique problems, which the Department of Insurance may not be able to resolve. Conventional homeowners insurance policies do not provide coverage for flood damage, leaving some consumers exposed.
Those with complaints have been encouraged to get in contact with the state’s Department of Insurance
Consumers with complaints concerning their insurance coverage are being encouraged to contact the Louisiana Department of Insurance. Complaints can be filed online, and the state agency can provide assistance concerning this complaints. The agency also offers a range of other services, such as helping consumers navigate the state’s Medicare system.