6 Technology Trends That are Helping Insurance Companies Ensure Better Customer Service

customer data insurance technology trends 1

Did you know that the United States is the largest insurance market in the world? With total premiums worth $2.8 trillion in 2021, the US dominates the global insurance market as per a report published by Statista. Trailing the US in this ranking are the United Kingdom, Germany, Japan, France, South Korea, and so on. However, the gap between the US and the others on this list is mammoth, where America dominates over 50 percent of the global insurance market share.  Despite its dominance in the global market, US insurance…

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Enservio Enhances Flagship Claim Management Solution with Real-time Fraud Detection

claim management system

Claims adjusters working on the job have something unique they can add to their toolkit: A way to root out potential fraud as it happens. Enservio, Inc. today introduced a new option for its flagship ContentsExpress™ contents management solution that equips claims professionals with a fraud detection capability that identifies and scores fraudulent claim items while claim items are being recorded and processed. ContentsExpress, with this new fraud detection option, targets soft or opportunistic fraud for home contents claims relating exclusively to theft. The fraud detection technology is based on…

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Enservio rolls out ContentsAnalyzer Fraud Detection Solution for Insurers

insurance press release

  First fraud detection system that scores at the claim-line level during claims processing NEEDHAM, Mass. – September 14, 2015 – Enservio, Inc. today introduced ContentsAnalyzer™, the industry’s first and only fraud detection solution that identifies and scores fraudulent claim items at the individual line item level in real-time as claims are processed. Available as a monthly service subscription, ContentsAnalyzer targets soft or opportunistic fraud for home contents claims relating exclusively to theft. The anti-fraud tool will eventually support modules to detect fraudulent insurance claims as it pertains to other…

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Finding the Golden Needle – What Big Data means to Insurers?

insurance technology

Insurance Technology Article: The phrase Big Data seems to have taken the technology world by storm this year. A year ago, many insurance company’s IT Directors, even CIOs were not aware of Hadoop; now it is becoming an industry standard at many carriers. But in reality big data is not new to the insurance industry. It continues a trend that probably started back in the 1970’s with the invention of policy administration solutions and other IT systems. What has changed in recent years is the velocity of data flow, the…

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