Live Insurance News

Auto insurance claims experience key to customer satisfaction

August 1, 2013July 30, 2013 Julie Campbell

Questionable tow and glass claims run rampant

A new report by J.D. Power has shown that relationships with policyholders can be made or broken in that area. The latest J.D. Power and Associates report, has revealed that a relationship with customers can be made or broken by the way that an auto insurance company handles claims that have been made. This is the first year that this study has been performed by the company to measure customer satisfaction. The report on the research was called the “J.D. Power 2013 Canadian Auto Claims Satisfaction Study”. It looked into…

Auto insurance proof apps laws proving confusing

June 12, 2013June 10, 2013 H. Cutner

Though 23 states say that proof of coverage can be shown via smartphone, they haven’t been without problems. There are now 23 states in the country that say that it is legal for drivers to use their smartphones to display proof of auto insurance if they are pulled over by a police officer, according to the data from the Property Casualty Insurance Association of America (PCI). This offers motorists a convenient way to make sure that they always have digital “card” on hand. The goal is to make it much…

Auto insurance minimum may raise in Illinois

May 31, 2013May 29, 2013 G. Turner

Drivers who carry the smallest amount of coverage may find that they will soon be paying more. The Illinois House has just passed legislation that would increase the minimum liability coverage required in auto insurance that must be carried by drivers within the state, meaning that these motorists could be paying higher premiums beginning in 2015. The minimum will be increasing for the amount that is covered to pay for the injuries of other people. The auto insurance minimums will rise to $25,000 for injury or death of one person,…

Auto insurance is becoming more expensive for Newark drivers

May 3, 2013May 1, 2013 H. Cutner

New Jersey motorists are paying a lot more than they were last year, according to a recent report. Drivers across New Jersey are finding that their auto insurance rates have been on the rise, and not just by a small amount, but by a noticeable degree. The increases that drivers are seeing differ from one part of the state to the next. For example, Brick City residents are finding that the amount that they have been paying has shot upward. In fact, they are forking out an average of $2,780…

Auto insurance trend shows decrease in consumer shopping

May 2, 2013April 30, 2013 G. Turner

J.D. Power and Associates has reported that among those who are shopping, many will switch. The latest J.D. Power and Associates report has just been issued, revealing that while the percentage of auto insurance customers who are shopping for coverage has dropped to its lowest point in six years, the percentage of those who are checking out what’s available to them will switch insurers in half of the cases. The number of shoppers who are changing their insurers has reached a six year high. The report is called the J.D.…