Tag: claim resolution

How a Policyholder Took on USAA in Court and Won Big

Logan B.
USAA in Court

A Shocking Decision: $100 Million in Punitive Damages, $14 Million in Compensatory Damages Insurance giant USAA has landed in the spotlight after a Nevada jury handed down a monumental $114 million verdict in a bad faith lawsuit. The award, which includes $100 million in punitive damages and $14 million in compensatory damages, arose from its handling of a claim for policyholder Timothy Kuhn following a car accident in 2018. The jury’s decision underscores a growing tension between insurers’ claims-handling practices and their legal obligations to their customers, raising questions about…

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Innovation Group Unveils IG Gateway, A Mobile, Unified Cloud Platform for Property & Auto Claims Coordination

PR Article
innovation group auto and property claims

LAS VEGAS – SEMA Show, Nov. 5, 2019 – Innovation Group, an international insurance claims administrator for auto, property, body shops, fleet and leasing operators with 1,200 global clients, today announced official release of its cloud-based, integrated and scalable mobile claims management application that enables  all parties to track/manage claims processing from FNOL to settlement.   A digital hub for all stakeholders in the claims process, the Innovation Group platform brings complete transparency to the claims process and is accessible by adjusters, contractors, body shops and fleet operators, policyholders and…

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