Author: Julie Campbell

Julie Campbell has been writing professionally for over 15 years, following a brief career in the insurance industry, in which she took emergency claims while guiding and supporting policyholders through some of the most difficult moments in their lives. Today, she reports on the latest stories and most recent news in the insurance industry, with a particular focus on how current events are impacting everyday people. Follow Julie Campbell on Google+

Health insurance exchange campaign from HHS underway

Julie Campbell
Online health Insurance exchange

Considerable efforts from a new call center to a revamped website have been created to educate people about the changes. The Department of Health and Human Services has now launched a new campaign to help to spread the word about the health insurance exchanges, what they’re about, and how they will be used starting in October when the open enrollment begins. This campaign has been launched to make sure that Americans can easily gain all the information they require. In an effort to help to enroll millions of people through…

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Auto insurance customer satisfaction falls in US

Julie Campbell
auto insurance europe

A J.D. Power study has shown that policyholders are not as happy with their insurers as they once were. According to the results of a study that was conducted by J.D. Power and Associates, customer satisfaction with American auto insurance companies has fallen in five different categories within the last year. The research showed that policyholders are not expressing the level of satisfaction that they were in 2012. The areas of auto insurance customer satisfaction that were measured by J.D. Power were in policy offerings, price, interaction, billing and payments,…

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Flood insurance claims on their way to Canadian insurers

Julie Campbell
flood insurance policies

The flooding in southern Alberta and the Calgary area may be among the most expensive natural disasters in the province. Residents and businesses in the Canadian province of Alberta are just starting to assess the damage from what is being called one of the worst natural disasters in the history of the area, and flood insurance companies are preparing for the massive influx of claims that are now on the way. The flooding that has been experienced in the region is entirely unprecedented, leaving insurers scrambling. It has been estimated…

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Usage based insurance subscribers expected to double

Julie Campbell
usage based insurance auto

Over the next three years, there will be twice as many users of UBI auto policies in the United States and Europe. According to the latest data from Frost & Sullivan, a business consulting firm, sixty percent of large insurers in the United States are already offering usage based insurance telematics programs to provide discounts to their auto insurance customers who are safe drivers. The U.S. is seen as the fastest growing market for this type of coverage technology program. Among those auto insurance companies who are offering this type…

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Insurance industry execs in U.S. recognize upgrade need

Julie Campbell
insurance industry modernizing

These leaders have stated that the core systems are in need of modernizing across the board. According to the results of a recent survey, two out of every three insurance industry executives – among the 200 who participated – said that they were dealing with aging legacy systems. This issue could result in a wide reaching barrier to being able to reach new markets. SAP AG has indicated that the current issue of aging legacy systems in the insurance industry could make it harder for insurers to reach new markets,…

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