homeowners insurance satisfaction Archives

Consumer satisfaction in homeowners insurance sector continues to climb

April 8, 2013April 7, 2013 Dan

Report highlights satisfaction among homeowners insurance customers J.D. Power and Associates has released a new study concerning consumer satisfaction in the homeowners insurance market. The study, entitled “J.D. Power and Associates 2013 Property Claims Satisfaction Study,” claims that homeowners insurance customers are more satisfied with their claims when dealing with insurance agents rather than their insurance providers directly. The study also indicates that general satisfaction with the way insurers handle claims continues to rise despite two years of heavy losses due to natural disasters. Satisfaction is off to a good…

Homeowners insurance company consumer satisfaction has jumped significantly

October 2, 2012October 2, 2012 Julie Campbell

A J.D. Power and Associates report credits policy bundling with happy customers. The latest J.D. Power and Associates report, called the 2012 National Homeowners Insurance Study, has just been released, and it showed that the satisfaction that customers have with their insurers is higher when their policies are bundled with other types of coverage. This is the twelfth time that this annual study has been performed. It is designed to provide a measure of the satisfaction that customers feel with their homeowners insurance companies by taking five different factors into…

U.S. National Homeowners Insurance Study details consumer satisfaction

September 29, 2012 S.Vagus

National Homeowners Insurance Study finds most satisfied consumers are those that bundle their coverage J.D. Power and Associates has released the latest edition of its U.S. National Homeowners Insurance Study. Each year, the study examines consumer satisfaction in the homeowner’s insurance sector and provides rankings to the insurance providers in this sector based on that satisfaction. This year, the study found that consumer satisfaction is highest amongst those that bundle their other insurance policies into their homeowner’s policy. The study found that consumer satisfaction was at the highest level it…