The pandemic hasn’t stopped auto insurance claims satisfaction from rising

Auto insurance claims satisfaction - Woman smiling in car

Consumers continue to be increasingly pleased with the quality of their experience, says JD Power. The pandemic hasn’t stopped steady improvements in auto insurance claims satisfaction from continuing this year. In fact, the reduced number of filings may have contributed to this trend. Fewer claims have given insurers the opportunity to fine tune their customer service. As a result, insurers are able to provide higher quality claims service, leading to improved auto insurance claims satisfaction among customers. The J.D. Power 2020 U.S. Auto Claims Satisfaction Study recorded a 22 percent…

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Metromile partners with Ford for pay per mile insurance

Pay per mile insurance - Speedometer

The automaker is offering the coverage along with the sale of all its new connected cars. Ford is offering new car buyers an opportunity to use pay per mile insurance to safe money on their auto coverage. As millions of Americans have changed their driving habits and are working from home, there may be an opportunity to save on lower annual mileage. The automaker is offering the coverage through Metromile start-up auto insurance company. The partnership between Ford and Metromile may make it easier for drivers to access the pay…

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Progressive auto insurance premium growth slows due to COVID-19 crisis

Progressive auto insurance - Porsche car with break lights on

The pandemic hasn’t stopped the insurer from seeing a rise in its profitability. The short-term impact from the pandemic on Progressive auto insurance may turn out to be a rise in underwriting profitability while premium growth shrinks. S&P Global Market Intelligence conducted a monthly earnings report analysis on the insurer. The analysis revealed that Progressive auto insurance saw improvement in its personal vehicle combined ratio, but at the same time its premium growth was applying the brakes. That impact was recorded on both the month-to-month and year-over-year data for March…

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No-fault auto insurance system debate returns to Florida House

No-fault auto insurance system - car crash

Replacement legislation would remove personal-injury protection in favor of bodily injury coverage. Once again, Florida’s no-fault auto insurance system has made its way back to the House and faces potential demise. This, despite concerns voiced by the industry suggesting that this move by the Legislature may not reduce premiums. Critics warn that removing the current system risks increasing health insurance rates and lawsuit numbers. Earlier this week, the House Insurance & Banking Subcommittee backed HB 771. That measure would replace the current mandatory components of the no-fault auto insurance system…

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Allstate intends to phase out Esurance auto insurance brand

Esurance Auto Insurance - goodbye sign

The insurer has revealed its plans to hang up the brand eight years after having first acquired it. Eight years after purchasing Esurance auto insurance and homeowners coverage, Allstate has decided to divest itself of the brand. According to Allstate’s chief exec, Tom Wilson, the insurer is making the preparations necessary to say goodbye to the brand. The insurer has decided to continue the sale of the policies while phasing out the brand name. Allstate will still be selling the same home policies and Esurance auto insurance coverage the brand…

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Auto insurance claims involving animals skyrocket in the fall, says Farmers Insurance

Auto insurance claims - Cow on Road

The insurer is reminding drivers to be mindful of this seasonal increase in driving risks. As the fall begins, so does the migration season for many kinds of animals, which unfortunately leads to a rise in auto insurance claims in crashes involving animals on the road. New data by Farmers Insurance showed an increase in 36 percent in claims for those reasons. Farmers Insurance data showed that there is a rise of about 36 percent in comprehensive auto insurance claims involving crashes with animals on the roads during the fall.…

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Nationwide announces the launch of a new digital insurance platform

Digital insurance platform - Woman using smartphone and laptop

The insurer has made the move in order to respond to a rising trend of consumer digital expectations. Nationwide has announced the launch of a new digital insurance platform. This has been a long awaited move by the company, which is responding to the growing need for digital options from a new generation of consumers. The new digital platform is called Spire, and it will officially launch before this year is complete. The Fortune 100 giant, based in Columbus, Ohio intends to make its digital insurance platform available to its…

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