Nearly 9 out of 10 US consumers blame surprise healthcare costs on insurance companies

Surprise health costs - American Money

Recent survey results show 86 percent of consumers blame their insurers for unexpected bills. Most insurance beneficiaries place the blame of surprise healthcare costs directly on their insurance companies. This, according to the findings in a newly published consumer survey. The report suggested that health insurance companies need to boost their education and communication. As 86 percent of consumers feel that surprise healthcare costs are their insurance company’s fault, there survey results show a disconnect between policyholders and their insurers. The survey was conducted by NORC at the University of…

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