Tag: insurance claims

Top 2014 cases of insurance fraud identified

Julie Campbell
insurance fraud

The MPI has now released its list of the largest errors and attempted fraudulent claims from January through December. A new list called the “top five frauds” has now been released by Manitoba Public Insurance (MPI), which shows the leading instances of insurance fraud that occurred within this Canadian province. While interesting and amusing to some, it also places the spotlight on an ongoing problem in the insurance industry. According to the MPI’s data, its own special investigations unit was able to discover approximately $7.5 million in insurance fraud in…

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195 Arrested in massive auto insurance fraud bust in California

Julie Campbell
fraudulent insurance claims jail scam

54 arrests were made throughout the Bay Area and involved claims estimated at over $250,000. A widespread auto insurance fraud investigation that spanned the state of California has now resulted in the arrest of 54 people in the Bay Area, after an alleged rash of falsified claims were submitted to insurers. This announcement was recently made by the Department of Insurance within the state. According to the announcement that was made by the state department officials, the claims from this insurance fraud bust could have led to over $250,000 in…

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Flood insurance claims probe sought by New Jersey Senator

H. Cutner
Hurricane Sandy Damage flood Insurance surcharge

U.S. Sen. Robert Menendez feels that victims of Superstorm Sandy were shortchanged by insurers. According to U.S. Senator Robert Menendez (New Jersey), the Federal Emergency Management Administration (FEMA) should be conducting an investigation into allegations that are being made that flood insurance companies that have been handling the flooding damage claims from Superstorm Sandy are manipulating the situation in order to shortchange policyholders. Senator Menendez held a press conference from his office in Newark, New Jersey. At the press conference, Senator Menendez called for Craig Fugate, the FEMA Administrator, to…

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Auto insurance is improving its customer satisfaction

H. Cutner
auto insurance industry new car

A recent report from J.D. Power has shown that this sector of the industry is making consumers happy. According to a the results of a recently released study conducted by J.D. Power, auto insurance companies are continuing to provide an increasing level of customer satisfaction throughout the claims process. This was revealed within the “J.D. Power 2014 U.S. Auto Claims Satisfaction Study.” This study is conducted in order to measure the satisfaction level that consumers feel with respect to their auto insurance company after they have had to make a…

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Insurance industry claims process is not enough to keep consumers loyal

S.Vagus
insurance industry claims

Survey from Accenture highlights the loyalty problem that the insurance industry has The claims process is often the target of criticism within the insurance industry. Consumers typically cite the way their claims are handled for the reason they are unsatisfied with their insurance provider. With thin in mind, many insurance companies take steps to improve their claims process, believing that this will ensure the loyalty of their customers. Even a well orchestrated claims process may not be enough to satisfy consumers, however, according to a new survey from Accenture. Results…

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