Investigation over home insurance includes Bank of America and Citigroup, among others

The state financial regulator in New York is currently conducting an inquiry regarding the possible overcharging of customers for force-place insurance, into large organizations such as Citigroup Inc. and Bank of America Corp. The focus of the probe is the service known as force-place insurance, which requires the a loan provider to purchase an insurance policy in the circumstance that a homeowner is unable to maintain insurance premiums on the property. According to industry experts, this practice is becoming increasingly common. The probe is being conducted by the office of…

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Citigroup failed to adequately provide data breach victims with identity theft protection

Following a large data attack in May, 2011, Citigroup did not offer the victims of the breach the same level of protection against identity theft as similar companies, leading privacy advocates to issue heavy criticisms. The breach affected more than 360,000 credit card accounts and Citigroup’s primary action for the victims of the hack was to distribute letters to them with recommendations regarding ways in which they can protect themselves against ID theft. That said, no offers were made by Citigroup to provide those individuals with a year of free…

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