Auto insurance claims satisfaction improving, says J.D. Power and Associates

J.D. Power and Associates Award

This improvement in Q2 2012 is important following significant decline in the first quarter. J.D. Power and Associates has released their auto insurance data from the 2012 U.S. Auto Claims Satisfaction Study – Wave 3, in which they determined that consumers are becoming happier with the experiences once more. The experience satisfaction has returned to levels comparable to 2011’s second half. The research looked into the level of satisfaction among customers who had made auto insurance claims regarding physical damages to the vehicle. Depending on what was involved in the…

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