Nationwide announces the launch of a new digital insurance platform

Digital insurance platform - Woman using smartphone and laptop

The insurer has made the move in order to respond to a rising trend of consumer digital expectations. Nationwide has announced the launch of a new digital insurance platform. This has been a long awaited move by the company, which is responding to the growing need for digital options from a new generation of consumers. The new digital platform is called Spire, and it will officially launch before this year is complete. The Fortune 100 giant, based in Columbus, Ohio intends to make its digital insurance platform available to its…

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Allianz CEO says no US insurance market expansion on the way

US Insurance Market - Truth - Paper

Chief executive officer Oliver Bäte denied the rumors of a move to the United States in a recent interview. Rumors Allianz taking its first steps into the US insurance market have been officially denied. The insurance giant’s chief executive officer, Oliver Bäte spoke in an interview with the Financial Times and explained that the company had no intentions to head to the United States. Bäte explained that the American market is too different in its valuations, reducing its appeal for the firm. “Buying something in the US for us is…

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Allstate Takes the 2020 Military Friendly Employers List Crown

Military Friendly Employers - man and woman, veteran returning home

The insurance company has been recognized for being the best employer for veterans. Allstate has earned the respected and highly coveted recognition as the top company on the 2020 Military Friendly Employers list. Allstate is the firm recognized for its military and veterans programs to hire, develop and retain. The insurance company took the top spot among Military Friendly Employers in the $5 billion in revenue category. It took that crown for its military and veterans programs. Those programs are focused on hiring, developing and retaining veterans as well as…

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The Tesla Model 3 has earned top safety ratings from the insurance industry

2019 Tesla Model 3 driver-side small overlap IIHS crash test YouTube

The electric vehicle has become the first from the company to receive this I.I.H.S. rating. The Tesla Model 3 electric sedan has received the Insurance Institute of Highway Safety’s (I.I.H.S.) top safety rating. This represents the first time the electric vehicle maker has received this highest safety designation level. The I.I.H.S. granted its top safety pick+ designation to the electric vehicle. The Tesla Model 3 received the top safety pick+ designation from the I.I.H.S. after the vehicle performed exceptionally well. The institute said that the Model 3 earned this top…

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Nationwide small commercial insurance satisfaction highest in US, says JD Power

Commercial Insurance - Customer Satisfaction

The insurer earned the highest ranking for overall customer satisfaction in a recent study. A new J.D. Power study has found that Nationwide provides the best customer satisfaction in small commercial insurance. This, according to the findings from the firm’s 2019 U.S. Small Commercial Insurance Satisfaction Study. This isn’t Nationwide’s first time receiving the title. In fact, the insurer has been the top small commercial insurance company for customer satisfaction two years in a row. The company also took the top spot for the claims and policy offerings categories. “Small…

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Insurance technology is driving the industry’s evolution

Insurance Technology and InsurTech

Various types of tech are changing insurers’ approach to appealing to prospective and existing customers. Insurance technology, also known as InsurTech, is pushing the industry in a fresh and targeted direction for all stakeholders. This tech is a vital component to appealing to a younger generation of consumers. Insurance technology deal values are up by 32 percent year over year as insurers and investors push to upgrade the industry and improve its profitability, said a recent Property Casualty 360 report. The report cited data and conclusions from the recent Global…

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Allstate insurance agents push back against insurer call center plans

Allstate insurance agents - Call Center

The insurer’s sales force views this move as an expensive burden despite promised benefits. Allstate insurance agents have been expressing their discontent with the insurer’s decision to create customer call centers. The agents say it is an expensive burden but the insurer calls it an improvement in efficiency. Tom Wilson, Allstate CEO, explained that the insurance company is currently shifting service tasks from its agents into a centralized system. This is “because we can do it cheaper, better, faster.” This level of discontent among Allstate insurance agents is a rare…

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