Wawanesa Mutual Insurance Company achieves CSIO Billing eDocs Certification

Wawanesa Mutual Insurance - Certification

This makes the insurer the first in the industry to have obtained this certification.

The Wawanesa Mutual Insurance Company has received CSIO’s congratulations in becoming the first insurer to earn the organization’s Billion eDocs Certification.

Certification demonstrates that the insurer has implemented Billing eDocs to CSIO Standards.

Wawanesa Mutual Insurance Company’s certification states that the insurer has demonstrated that their Billing eDocs implementation is up to the Standards established by CSIO. Certification also means that Billing eDocs will exchange seamlessly between the insurer’s systems and those of Broker Management Systems (BMS) at their broker partners.

The Billing eDocs platform makes it possible for insurers to exchange with brokers customer billing information that doesn’t have to do with changes to a policy by way of electronic documents over CSIOnet. CSIOnet is a secure platform used by insurers and brokers for digital information sharing. The Billing eDocs notification solution was designed to provide insurers, brokers and customers with more efficient workflows by eliminating the need for most paper documentation. The end result is meant to be a smoother customer experience.

Wawanesa Mutual Insurance - Certified

Wawanesa Mutual Insurance has become the first insurer to receive its certification for its use.

“As an INNOTECH Advisory Committee member, I’m proud of the way this industry-leading certification will make things simpler and more efficient for our customers and broker partners,” said Wawanesa Mutual Insurance director of digital delivery Paul Memka. “We have seen first-hand how CSIO eDocs Certification, in both personal lines and commercial lines, has streamlined our operations. That past success inspired us to move quickly and create more value for broker partners and customers by adding Billing eDocs to our repertoire.”

Billing eDocs broadens the CSIO Certification program, which has experienced substantial growth in recent years. Last year, brokers and insurers exchanged more than 46 million eDocs to customers. Certification states that an insurer or vendor is in full compliance with industry standards in their eDocs administration. This strategy is used for minimizing both costs and risks with eDocs solution implementation.

“I congratulate Wawanesa on the distinction of being the first insurer to offer its broker partners a CSIO Certified eDocs billing notification solution,” said CSIO President and CEO Catherine Smola.

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.