A study conducted by FirstBest Systems, Inc. has shown that the majority of insurance agents and carriers either want or already use a tablet computer, and that virtually all of them have a minimum of one smartphone, and that they all want to have convenient information access, to be able to be able to perform tasks of a time sensitive nature quickly and easily, and to offer superior service no matter where they are or what time it is. FirstBest performed the Mobile Technology for Insurance Survey while taking part…
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Real time technology gives insurance agents a leg up
A new study shows that the number of independent insurance agents using real-time upload is going up. The study, IVANS’ 2011 Insurance Agents, Carriers & Technology Survey, shows that the number of agents using real-time upload from 2001 to 2009 has gone up by 16%. Furthermore, the study shows that technology plays a big role in trust levels agents have with their carriers. The findings suggest that more insurance companies are investing in agents to better connect with consumers. Agents use real-time uploads to keep consumers up to date on…
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