Top Performers in Auto Claims Handling Amica leads in auto insurance claims handling, securing the top spot in J.D. Power’s 2023 Auto Claims Satisfaction Study with 909 out of 1,000 points. Customers praise Amica for quick and efficient claims processing and excellent customer service. Erie Insurance ranks second with a score of 902. Customers highlight the insurer’s professionalism and fast claims process. Erie offers a unique benefit: Coverage for pets injured in accidents Up to $500 per pet $1,000 per accident State Farm stands out for its user-friendly online claims…
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GEICO losing auto insurance ground to State Farm and Progressive
Early data from NAIC indicates that the Berkshire Hathaway-owned insurer is losing market share to competitors. Following a rocky 2023 for the personal auto insurance business in the United States, early data released by the National Association of Insurance Commissioners (NAIC) suggests that auto insurance company GEICO is losing ground to its larger competitors State Farm and Progressive. State Farm has held the top spot for many years in the US While it’s no big news that State Farm is still the largest auto insurance company in the United States…
Read MoreIllinois auto insurance rate calculation overhaul in the works
State Rep. Will Guzzardi is seeking to ban “excessive” increases and price calculation factors. Illinois state Rep. Will Guzzardi is seeking to require that auto insurance companies obtain state approval before they can implement rate hikes. He is also aiming to implement a ban for “excessive” rate increases and stop insurers from being able to use occupation, gender or credit score to calculate premiums. The largest car insurers in the state have increased rates by $527 million since the start of the year. According to analyses conducted by two consumer…
Read MoreAllstate loses long-held second place in home state Illinois auto insurance market
The insurer has long held the number two position in the state, but Progressive’s growth was faster. Progressive has, for the first time, taken Allstate’s position in its Illinois auto insurance home state market. Based on a key measure, Allstate has lost the position it has been holding for decades. Based in Cleveland, Ohio Progressive now provides Illinois auto insurance for a larger number of vehicles than Allstate, which is based in Northbrook. This tally uses the figures filed with the state Department of Insurance. Possibly more importantly, Progressive’s rapid…
Read MoreAllstate plan for ‘transformative growth’ not unlike Progressive’s
CEO Tom Wilson’s strategy was launched late in 2019, but growth won’t arrive until the second phase. CEO Tom Wilson released the Allstate plan for “transformative growth” late last year. Though there has been a large number of changes throughout 2020, the promised growth has yet to be revealed. That said, the CEO says that the growth component will arrive with the second part of the strategy. Though Wilson has not set any dates as to when the second part will arrive – and the growth along with it –…
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