Live Insurance News

GEICO suddenly stops selling California auto insurance policies by phone or in-person

August 12, 2022August 11, 2022 Logan B.

The insurer has shut offices, laid of hundreds of people and isn’t selling in any way other than online. GEICO has stopped selling California auto insurance policies by phone or in person, while regulators have said that they are monitoring the situation. All 38 of the insurer’s agent offices in California have now been closed and workers laid off. California drivers with GEICO auto insurance policies are still covered and it is still possible to sign up for new coverage online. That said, the in-person offices are all closed, and…

Auto insurance websites are more important to customer experience than agents

June 15, 2020June 12, 2020 Logan B.

Auto insurance websites - people showing interest in website

A new J.D. Power study showed that insurer digital experiences now lead in satisfaction importance. The J.D. Power 2020 U.S. Auto Insurance Study released last week revealed that auto insurance websites have become more important to the customer experience than human agents for the first time. This was the first time in the 21-year life of the study that digital came out on top. The study found that auto insurance websites had a bigger impact on customer satisfaction than human agents. This suggests that if insurers want to score the…

Cutting Car Insurance Premiums for Teenage Drivers

January 11, 2014April 18, 2014 Guest Author

Adding a teenage driver to a family automobile insurance policy can double your insurance costs depending on where you live, among other factors. A July InsuranceQuotes.com survey, showed that premium increases for adding a teenager can range from an astonishing 116 percent in Arkansas to a modest 18 percent in Hawaii. The rate increases reflect the higher risk associated with young drivers. According to the Insurance Institute for Highway Safety, the fatal crash rates for 16-19 year-old drivers is three times higher than the fatality rate for drivers who are…

Auto insurance plans for Allstate could mean online leadership

October 10, 2013October 7, 2013 H. Cutner

The insurer has laid the foundation for selling on the internet and is now building on that base. For more than ten years, Allstate Corp. gradually lagged behind the competition in a number of ways within the fast growing online auto insurance business, but the insurer is now geared up to rocket ahead of the competition over this very important channel. This provider has been preparing to enhance its successes in this area and is now ready to go ahead. Almost two years ago, Allstate purchased the online auto insurance…

Why Bundling Home and Car Insurance is a Smart Move

August 8, 2013February 12, 2014 Guest Author

Not only is it harder work shopping around for separate quotes for your auto insurance and then your home insurance but it could also be costing you more money by buying individual policies . Many insurance companies offer discounts for loyal customers who choose to give their business to them on several fronts so it is worth checking out to see whether you can save money by bundling. Why bundling makes sense When you think it about it, if you went into a store and offered to buy three of…