Mercury shares insurance policy savings tips with its customers

Insurance Policy - Helpful Tips
Americans are paying more for auto ...
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The insurer released a Holiday Buyer’s Guide to help consumers get the right coverage for a better price. With the holiday season now underway, the odds are higher that a claim will be made on an insurance policy than they are at most other times of the year. That said, a claim can only be made if the right coverage is in place, moreover, not all coverage is priced equally. Therefore, Mercury has issued a Holiday Buyer’s Guide to help people to find precisely what they need and at the…

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Mercury shares its insurance fraud investigation strategy

Insurance fraud Investigation Strategy

The insurer recently published a release describing its Special Investigations Unit for fraudulent claims. Since insurers tend to be very large companies, it’s easy to think that insurance fraud doesn’t cause any harm. That said, this sentiment has become commonplace enough that insurers risk losing a lot of money to it, forcing them to cover that added cost by factoring it into premiums, meaning that all customers pay more. Insurers take scams very seriously and have complex systems in place to detect fraudulent claims. “People might think that unless their…

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Consumer Watchdog says California Commissioner should stop Mercury’s insurance rate discrimination

Auto Insurance rate discrimination

The group sent a signature-filled petition to Commissioner Lara regarding job-related premiums calculations. Consumer Watchdog has issued a letter containing a petition to California Insurance Commissioner Ricardo Lara, calling for him to reject insurer Mercury’s insurance rate discrimination practices. The group wants the commissioner to stop the proposed rate hike based on job- and education-related calculations. Mercury has proposed a $131 million hike to its total auto premiums, and Consumer Watchdog has called for Commissioner Lara to reject it as well as the insurance rate discrimination it says the insurer…

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Mercury adds digital channel for auto insurance claims process

Auto insurance Claims Digital - Mobile

The new web-based app makes it possible for policyholders to submit a digital claim on their phones. Mercury auto insurance recently announced a new web-based application that opens the capacity for policyholders to file digital claims. This makes it so that policyholders will be able to conveniently and securely submit accident claims. The digital auto insurance application walks policyholders through the process using a series of recognizable prompts. In this way, drivers can submit their claims with the assistance of a number of tools throughout the software, such as emoji-driven…

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Forbes releases its list of the Best Insurance Companies in America for 2022

Best Insurance Companies - American flag

Mercury proudly announced that it is among the insurers to be recognized on the list. Forbes has released its list of the Best Insurance Companies in America for 2022, which examined over 4,200 insurers but named only 90 on its list. The list was created based on a partnership between Forbes and Statista. Mercury issued a news release announcing that it had been recognized as one of the Best Insurance Companies for 2022 as named by Forbes. The partnership with Statista examined customer survey results for over 4,200 American insurers…

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California Medical Association joins with Mercury insurance for health care worker wellness

The California Medical Association’s Wellness Program (also known as CMA Wellness) is partnering up with Mercury Insurance on the new Care 4 Caregivers Now initiative.

Care 4 Caregivers Now to offer frontline health care staff additional wellness services. The California Medical Association’s Wellness Program (also known as CMA Wellness) is partnering up with Mercury Insurance on the new Care 4 Caregivers Now initiative. This program was developed to provide frontline health care workers with additional support and coaching for emotional and mental wellness. It was created to provide much needed support to health care workers on the front line of the pandemic. The initiative will begin by training and connecting volunteer nurses, physicians and health…

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Mercury Insurance ordered to pay $27.5 million in fines

Mercury Insurance - Lawsuit - Gaval

A California appeals court has ruled in favor of reinstating the penalties against the insurer. In California, a state appeals court has reinstated a fine of $27.5 million in penalties against Mercury Insurance Co. The ruling from earlier this week was the outcome of a case accusing the insurer of charging illegal broker fees. The auto insurance company charged illegal broker fees in 180,000 transactions with its customers. The fees were charged to customers from 1999 through 2004. The fines against Mercury Insurance were originally imposed by the California Department…

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