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Auto insurance costs are rising, but Americans are happier with their coverage

November 9, 2012April 30, 2013

Questionable tow and glass claims run rampant

J.D. Power and Associates have found that despite the price, satisfaction is high. The results of a new J.D. Power and Associates study have been released, showing that while Americans are paying more for their auto insurance policies, their satisfaction levels with the companies that are covering them have risen. This is good news for an industry that will be facing tremendous claims from Hurricane Sandy. These results were from the 2012 U.S. Auto Claims Satisfaction Study conducted by J.D. Power and Associates. It has indicated that while out of…

Homeowners insurance company consumer satisfaction has jumped significantly

October 2, 2012October 2, 2012 Julie Campbell

A J.D. Power and Associates report credits policy bundling with happy customers. The latest J.D. Power and Associates report, called the 2012 National Homeowners Insurance Study, has just been released, and it showed that the satisfaction that customers have with their insurers is higher when their policies are bundled with other types of coverage. This is the twelfth time that this annual study has been performed. It is designed to provide a measure of the satisfaction that customers feel with their homeowners insurance companies by taking five different factors into…

U.S. National Homeowners Insurance Study details consumer satisfaction

September 29, 2012 S.Vagus

National Homeowners Insurance Study finds most satisfied consumers are those that bundle their coverage J.D. Power and Associates has released the latest edition of its U.S. National Homeowners Insurance Study. Each year, the study examines consumer satisfaction in the homeowner’s insurance sector and provides rankings to the insurance providers in this sector based on that satisfaction. This year, the study found that consumer satisfaction is highest amongst those that bundle their other insurance policies into their homeowner’s policy. The study found that consumer satisfaction was at the highest level it…

Study shows the number of vehicle owners shopping to change their insurers has dropped

May 6, 2012May 25, 2012 Nordstrom

Research has suggested that a lower number of drivers are considering changing insurance companies. The results of a survey performed by J.D. Power and Associates, the market research company, have indicated that the number of car owners who are using online auto insurance tools to change their insurers has been dropping. Despite the fact that these carriers are spending an increasing amount in order to draw new business, there are fewer people seeking to leave their current provider. According to the results of the survey, in 2011, one quarter of…

U.S. drivers turn to the Internet to find coverage

May 2, 2012May 26, 2012 Marc

Report shows that more consumers favor switching carriers over purchasing new policies J.D. Power and Associates, a global marketing information service, has released a new report that shows a sharp decline in the number of people purchasing auto insurance in the U.S. The report shows that the number of car owners that are purchasing new insurance policies is diminishing. These drivers are, however, switching insurance carriers at a higher rate. The report draws upon data collected by J.D. Power through a recent survey of U.S. auto insurance consumers. Many drivers…