Auto insurance trend shows decrease in consumer shopping

May 2, 2013April 30, 2013 G. Turner

J.D. Power and Associates has reported that among those who are shopping, many will switch. The latest J.D. Power and Associates report has just been issued, revealing that while the percentage of auto insurance customers who are shopping for coverage has dropped to its lowest point in six years, the percentage of those who are checking out what’s available to them will switch insurers in half of the cases. The number of shoppers who are changing their insurers has reached a six year high. The report is called the J.D.…

Auto insurance customers happier with their coverage

January 29, 2013April 30, 2013

J.D. Power and Associates study has shown that drivers are more satisfied with their policies. The results of a J.D. Power and Associates survey have just been released, indicating that American drivers are feeling increasing satisfaction with their auto insurance, even following massive storms such as Isaac and Sandy. In fact, the report showed that policyholder satisfaction rose by six points since 2011. This is according to the first data that was released from the 2013 U.S. Auto Claims Satisfaction Study, auto insurance customers are feeling a growing amount of…

Homeowners insurance company consumer satisfaction has jumped significantly

October 2, 2012October 2, 2012 Julie Campbell

A J.D. Power and Associates report credits policy bundling with happy customers. The latest J.D. Power and Associates report, called the 2012 National Homeowners Insurance Study, has just been released, and it showed that the satisfaction that customers have with their insurers is higher when their policies are bundled with other types of coverage. This is the twelfth time that this annual study has been performed. It is designed to provide a measure of the satisfaction that customers feel with their homeowners insurance companies by taking five different factors into…