Report highlights satisfaction among homeowners insurance customers J.D. Power and Associates has released a new study concerning consumer satisfaction in the homeowners insurance market. The study, entitled “J.D. Power and Associates 2013 Property Claims Satisfaction Study,” claims that homeowners insurance customers are more satisfied with their claims when dealing with insurance agents rather than their insurance providers directly. The study also indicates that general satisfaction with the way insurers handle claims continues to rise despite two years of heavy losses due to natural disasters. Satisfaction is off to a good…
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