Over the past decade, insurance companies have begun modernizing their core systems and digital capabilities in response to the growing demand for services delivered over the internet. With more customers looking for convenient online options to purchase policies, make claims, and pay insurance bills, insurance carriers must accelerate their digital transformation initiatives. This move enables carriers to deliver life insurance innovation solutions that effectively cater to modern customers’ needs. To successfully implement a digital-first strategy, insurance companies must adopt a greenfield software development approach. The greenfield approach is the process…
Read MoreTag: insurance technology
Hippo insuretech agrees to $5 billion merger with Reinvent Technology Partners Z
This makes the insurance business the latest of many to fuse with special purpose acquisition companies. Hippo insuretech has announced that it will be merging with special purpose acquisition company (SPAC) Reinvent Technology Partners Z. The deal has valued the Californian insurance technology company at about $5 billion. Hippo Enterprises first launched in 2015. The Hippo insuretech sells homeowners insurance directly to consumers, promising fast quotes in a minute or less and the ability to purchase a policy within 5 minutes. Once the transaction closes, the insurance technology company will…
Read MoreUSAA and State Farm blockchain platforms go live
The insurers have launched this new form of processing all subrogation claims. The USAA and State Farm blockchain platforms have gone live for processing all subrogation claims. They are hopeful that other US carriers will also choose this strategy throughout this year. Many large insurance companies have been investigating blockchain platform strategies. The State Farm blockchain interest first started in 2018 in investigating its potential for subrogation. The partnership between that insurer and USAA started in 2019. The two companies represent a combined 12 percent of the $620 billion American…
Read MoreInsurance customers prefer conversational AI and digital messaging communication
New research shows that customers would shop more from insurers if they communicated in this way. A survey conducted to better understand insurance customer attitudes and behaviors with insurers has found that conversational AI and online messaging are highly appealing methods of communication. The results of the research were published in the 2020 Survey of Consumer Preferences Around Insurance. The survey was conducted in October 2020. It involved the participation of over 2,500 respondents in the United States, United Kingdom and Australia. This small, preliminary research indicated that the majority…
Read MoreInsurance agency business lessons from the COVID-19 pandemic
Businesses of virtually every size were unprepared for these changes, but here’s what to learn. As owners and staff of an insurance agency business, you make a living by making sure your customers are prepared for the unexpected. That said, 2020 has made it clear that even experts in the unexpected can be taken off guard. There have been many lessons that owners and staffers have learned throughout this year. To make sure your insurance agency business is more than just surviving but is continuing to thrive as the pandemic…
Read More