Health insurance “navigators” gaining attention

Health Insurance Navigators

Health insurance through exchanges could lead to consumer confusion and misunderstanding Several states throughout the U.S. are working toward developing their own health insurance exchanges, per the Affordable Care Act. State lawmakers have been pressuring the federal government to supply them with more guidance concerning these exchange programs, but such guidance has yet to come in force. A new problem is emerging for health insurance exchanges that could add more urgency to the matter, however. As consumers begin to enroll in these programs, the threat of confusion and misunderstanding concerning…

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