Why It Is Important for Health Insurance Companies to Invest in People

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The insurance industry has always been a people-intensive industry. The industry relies on capable people – from agents to underwriters and risk managers – to deliver services to customers. While there are plenty of technologies affecting this industry, people remain at the heart of many insurance operations. For health insurance companies, in particular, investing in people is now a necessity rather than an option. The industry is getting more competitive, and there are many reasons why it is important for health insurance companies to invest in the people supporting their…

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