Health insurance complaints rise 30 percent, breaking previous records

Health Insurance Complaints - Frustrated Woman

The Private Health Insurance Ombudsman recorded a striking spike in the number of complaints filed. The total number of health insurance complaints rose by 30 percent from 2016 to 2017, says the Private Health Insurance Ombudsman in Australia. The Ombudsman recorded the massive rise in the number of filings it received, bringing the total to 5750 in 2016-2017. There were many issues involved in the complaints, but the majority were driven by Medibank. The Ombudsman’s most recent State of the Health Funds report said that the “increase of over 1300…

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