financial ombudsman service Archives

Travel insurance claims can be rejected if alcohol was involved

September 26, 2014September 23, 2014 Julie Campbell

Some insurers have been facing some criticism for refusing to pay when a policyholder had been drinking on vacation. Travel insurance companies in the United Kingdom have been turning down certain claims when they discover that the vacationers who had made them had been drinking alcohol before they suffered from the accident in question. The Financial Ombudsman Service (FOS) has stated that a “high standard of proof” must be provided. According to the FOS, the travel insurance company must be able to show quite solidly that the amount of alcohol…

Payment protection insurance sparks disputes in the United Kingdom

May 23, 2012May 23, 2012 Nordstrom

UK PPI coverage the subject of controversy The United Kingdom’s Financial Ombudsman Service, a mediation organization that works to settle disputes between consumers and UK businesses, has released information concerning the population’s stance on payment protection insurance (PPI). PPI is a type of insurance that is meant to protect loans and ensure repayment. This type of insurance is quite popular in the UK, but not amongst consumers. It is being reported that UK consumers are complaining about this type of insurance coverage, and the companies providing the coverage, in droves. Claims that…