A new report from Texas Watch, a consumer advocacy group promoting transparency in the insurance industry, shows that Farmers Insurance, the third largest insurance organization in the state, boasts of the most consumer complaints in the state. The report’s findings are based on data collected by state insurance regulators between the periods of October 2010 and September 2011. According to the report, Farmers has garnered a great deal of consumer complaint for their handling of homeowner claims. In regards to the report, Farmers spokesman Jerry Davies noted that its credibility…
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Farmers Insurance Inc. agrees to pay settlement of $1.5 million to almost 3,500 employees
Farmers Insurance Inc., from Los Angeles, will be paying $1.52 million in a settlement with 3,459 employees to cover the overtime back wages after having been investigated by the Wage and Hour Division of the U.S. Department of Labor. The investigation showed that there had been federal Fair Labor Standards Act violations of the provisions for overtime and recordkeeping that were both sizable and systemic. According to the Department of Labor, these violations happened within eleven of the insurer’s call centers, which were located in Texas, Florida, Michigan, Kansas, Oregon,…
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