Perks of Being a Car Owner Being a new car owner comes with a lot of benefits. You can manage your travels without being bothered by traffic and long waits in subways or train stations when you own one. Instead of waking up early and doing everything in fast motion, you can finally breathe properly when you own a car. Instead of spending long minutes falling in line in train stations or waiting for buses on the roads, you will be able to reach your destination in your own time.…
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Canadian car insurance company discovers “pervasive” scams in Toronto auto shops
An insurer north of the border has investigated a string of fraud cases regarding deliberately damaged cars. A Canadian car insurance company recently held an investigation into auto body shops within the country’s largest city. Aviva Canada determined that a tremendous number of auto repair businesses are involved in scamming the insurer. The insurer determined that auto body shop workers were billing for unnecessary work or work not done. The Aviva car insurance company determined that half of the total expenses it received for crashed vehicle repairs were fraudulent. The…
Read MoreCar insurance company fails to use Facebook to learn about potential customers
The social network has stopped a U.K. insurer from using people’s posts as a part of rate calculations. Facebook is now blocking U.K. car insurance company, Admiral Insurance, from being able to use customer posts as a part of their premiums calculations. The insurer intended to look at everything from the use of superlatives (for example, “never”), to the frequency of use of exclamation points and even the length of posts to decide a customer’s rate. That said, Facebook was quick to stop the auto insurance company before it could…
Read MoreAuto insurance company websites are a big fail, say consumers
A recent J.D. Power survey showed that customers aren’t satisfied with the sites run by their insurers. As a whole, the customer satisfaction level a customer feels from his or her auto insurance company has actually been quite strong, according to a J.D. Power survey. However, that feeling doesn’t necessarily carry over to the experience provided by the websites of those insurers. Only slightly more than one half of all auto insurance customers have said they “definitely will” return to the site. Considering the number of people who use websites…
Read MoreAuto insurance pricing “scheme” warning issued by Consumer Federation
A leading consumer advocate is cautioning Americans regarding the importance of shopping around. Many American drivers have held a policy with the same auto insurance company for many years and while they know that they would likely be able to save a little bit on premiums by shopping around, they often remain loyal to the same company for one reason or another. The Consumer Federation of America has warned that there is a high price that can come with loyalty. According to the alert that was recently issued by the…
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