Tag: auto insurance satisfaction

Auto insurance customers happier with their coverage

J.D. Power and Associates Award

J.D. Power and Associates study has shown that drivers are more satisfied with their policies. The results of a J.D. Power and Associates survey have just been released, indicating that American drivers are feeling increasing satisfaction with their auto insurance, even following massive storms such as Isaac and Sandy. In fact, the report showed that policyholder satisfaction rose by six points since 2011. This is according to the first data that was released from the 2013 U.S. Auto Claims Satisfaction Study, auto insurance customers are feeling a growing amount of…

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Auto insurance costs are rising, but Americans are happier with their coverage

Questionable tow and glass claims run rampant

J.D. Power and Associates have found that despite the price, satisfaction is high. The results of a new J.D. Power and Associates study have been released, showing that while Americans are paying more for their auto insurance policies, their satisfaction levels with the companies that are covering them have risen. This is good news for an industry that will be facing tremendous claims from Hurricane Sandy. These results were from the 2012 U.S. Auto Claims Satisfaction Study conducted by J.D. Power and Associates. It has indicated that while out of…

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Auto insurance claims satisfaction improving, says J.D. Power and Associates

Julie Campbell
J.D. Power and Associates Award

This improvement in Q2 2012 is important following significant decline in the first quarter. J.D. Power and Associates has released their auto insurance data from the 2012 U.S. Auto Claims Satisfaction Study – Wave 3, in which they determined that consumers are becoming happier with the experiences once more. The experience satisfaction has returned to levels comparable to 2011’s second half. The research looked into the level of satisfaction among customers who had made auto insurance claims regarding physical damages to the vehicle. Depending on what was involved in the…

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