Tag: auto insurance claims

State Farm and Ford collaborate on ADAS features for safety and savings

H. Cutner
ADAS features - Ford logo on steering wheel

The pilot of this partnership’s project saved customers as much as 20 percent on their premiums. The State Farm insurance company and Ford automaker are working together on a project involving ADAS features which improve driver safety while reducing auto policy premiums. The companies have already completed a pilot project which it ran for a full year. The purpose of the ADAS features project is to make it possible for Ford vehicle drivers to enjoy safety improvements while reducing the cost of vehicle ownership by decreasing premiums through State Farm…

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California auto insurance refunds expected as insurers pay back pandemic windfall profits

Marc
California auto insurance refunds - person with money

Insurance Commissioner Ricardo Lara puts a stop to the added profits insurers are taking in from COVID-19 changes. Millions of drivers are likely to receive additional California auto insurance refunds following Insurance Commissioner Ricardo Lara’s recent action to require insurers to pay back pandemic windfall profits. The commissioner received applause from consumer advocate and economic ethics groups. The Consumer Federation of America (CFA) and the Center for Economic Justice (CEJ) both applauded Lara for his decision to send pandemic windfall profits back to consumers through further California auto insurance refunds.…

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Innovative Automotive Claims and Restoration Solution Provider Expands Portfolio

PR Article
Nexterra Solutions Automotive Claims News

NASHVILLE, TN. (February 10, 2021) – Nexterra Solutions Group, LLC, the international automotive restoration, claims management and service contract provider that operates Dent Concepts and Allied Overspray service brands, continues to expand its reach and value offerings into the automotive dealership and OEM communities. Nexterra provides fully customizable concierge auto physical damage assessment and restoration platforms, plus vehicle service products that improve loss cost efficiencies and vehicle owner loyalty. By providing partners with improved methods to assess, repair and complete hail and overspray claims more efficiently, The Nexterra Solutions Group…

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The pandemic hasn’t stopped auto insurance claims satisfaction from rising

H. Cutner
Auto insurance claims satisfaction - Woman smiling in car

Consumers continue to be increasingly pleased with the quality of their experience, says JD Power. The pandemic hasn’t stopped steady improvements in auto insurance claims satisfaction from continuing this year. In fact, the reduced number of filings may have contributed to this trend. Fewer claims have given insurers the opportunity to fine tune their customer service. As a result, insurers are able to provide higher quality claims service, leading to improved auto insurance claims satisfaction among customers. The J.D. Power 2020 U.S. Auto Claims Satisfaction Study recorded a 22 percent…

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State Farm auto insurance rate cut gets the nod in Louisiana

Nordstrom
Auto insurance rate cut - Jar of pennies

State Insurance Commissioner Jim Donelon gave his approval to the decrease of 9.6 percent. Last week, Live Insurance News reported that State Farm had requested permission for an auto insurance rate cut. Now, state Insurance Commissioner Jim Donelon has given the necessary approval for the rate to be reduced by an average of 9.6 percent. This means that Louisiana drivers who are covered by State Farm have more savings ahead. State Farm’s auto insurance rate cut follows several others that have occurred over the last while. In 2018, the insurer…

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