Tag: artificial intelligence

Insurance industry marketing data might shrink artificial intelligence bias

Logan B.
Insurance industry - AI Data

AI is playing a growing role in the way insurers do business, but it’s clear that improvements are needed. What seemed like nothing more than science fiction a few years ago is now becoming a commonly accepted technology for the near future of the insurance industry as artificial intelligence (AI) rapidly develops. That said, as has been made more than clear in recent days with the goofs and flubs made by Google and Microsoft chatbots, it still has a lot of kinks to be worked out. Insurers have been increasingly…

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Fast-Growing Gradient AI Announces Continued Momentum Built on its AI Solutions that Transform Insurance Claims and Underwriting

Company Growth Story
Insurance Claims

– Revenue Grows More Than 100% in First Two Quarters – Doubles Global Staffing, Selected by over 30 New Customers Gradient AI, a leading enterprise software provider of artificial intelligence (AI) solutions in the insurance industry, today announced at InsureTech Connect Vegas its Q1 and Q2 highlights and continued momentum for 2023 and beyond.  During this time, the company increased revenue by more than 100% and added over 30 new customers. “Gradient AI is in rapid-growth mode and well-positioned to continue on this path well into 2023,” said Stan Smith, founder and…

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True Captive Insurance Selects Gradient AI to Provide Deeper Insights, Cost Efficiency for Healthcare Insurance

PR Article

Solution Reduces Costs, Enhances Risk Management, Improves Member Experience Gradient AI, a leading enterprise software provider of artificial intelligence (AI) solutions in the insurance industry announced today that True Captive Insurance, a provider of innovative healthcare solutions for employers of all sizes, has selected its SAIL™ solution to help reduce group healthcare insurance costs while maintaining a high standard of care for member companies. Driven by the desire to have more control over company insurance plans, health insurance captives, like True Captive, have recently gained in popularity and are experiencing tremendous growth.…

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Lemonade insurance accused of discrimination from its AI comments

H. Cutner
Lemonade insurance - person with camera

The popular insuretech faced backlash from social media users in response to a tweet. Last week, Lemonade insurance company tweeted that its AI technology could “pick up on non-verbal cues” in the analysis of videos its policyholders submit to explain their claim details. Social media users quickly spotted the tweet and asked whether the AI would spot certain minorities. The Twitter users asked Lemonade insurance whether that AI technology would flag people from minority backgrounds or individuals with conditions such as autism. Later that week in a Forbes report, the…

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Machine learning flips understanding of travel industry insurance upside down

H. Cutner
Travel Insurance Industry - Machine Learning

Companies are using new technologies to obtain an entirely new comprehension of this sector. The travel insurance industry, like other coverage sectors, is turning to many new forms of cutting edge technology. This tech is helping the industry to obtain a more refined understanding of itself. The more this technology tells insurance companies about their coverage, the more their understanding changes. Machine learning, such as through artificial intelligence (A.I.) is tossing conventional travel insurance industry wisdom out the window. In its place, comes entirely new concepts and understandings. Smarter tech…

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Are you ready to make an insurance claim with voice-calling AI?

Nordstrom
Voice-calling AI - Woman and Robot

Google’s artificial intelligence is moving in as a replacement for low-skilled human labor jobs. Google’s surprisingly natural voice-calling AI may soon be headed to insurance call centers. A report by The Information was picked up and investigated by Engadget. The report showed that an insurance company in the United States has shown interest in Google’s AI tech. The insurance company was not named in either report, but it has expressed interest in AI. The Duplex voice-calling AI from Google would be able to “handle simple and repetitive customer calls” said…

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Insurance technology jobs get hotter as AI’s role expands

Julie Campbell
insurance technology jobs

Customers find online self-service features increasingly appealing and the industry is hiring to meet that need. As the industry looks to artificial intelligence (AI) for improved customer service, insurance technology jobs are expanding in number and specialty. The more consumers show a preference for completing tasks online, the greater the need for large and skilled IT, programming and tech development departments. Current trends suggest that AI is a tech the insurance industry expects to be using in the very near future. In fact, a recent Accenture Plc survey suggested that…

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