U.S. National Homeowners Insurance Study details consumer satisfaction

Homeowners Insurance Discounts

National Homeowners Insurance Study finds most satisfied consumers are those that bundle their coverage J.D. Power and Associates has released the latest edition of its U.S. National Homeowners Insurance Study. Each year, the study examines consumer satisfaction in the homeowner’s insurance sector and provides rankings to the insurance providers in this sector based on that satisfaction. This year, the study found that consumer satisfaction is highest amongst those that bundle their other insurance policies into their homeowner’s policy. The study found that consumer satisfaction was at the highest level it…

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J.D. Power and Associates study shows insurance consumer satisfaction is high after storms of 2011

A new report from J.D. Power and Associates, a global marketing information firm, shows that many consumers have been left happy in the wake of the veritable onslaught of natural disasters in 2011. The firm surveyed 4,200 homeowners insurance customers who had filed claims after these disasters. More than 80% of these consumers responded that they were satisfied with the service they were given and would likely renew their policies with their insurance provider. This comes as something of a surprise for the insurance industry as 2011 was the most…

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Research reveals ratings for insurance company customer satisfaction

The results of a new national study by Insure.com has revealed how satisfied customers feel with the coverage and service they are receiving from some of the largest home, health, auto, and life insurers in the country. The company simultaneously released a new tool called Best Insurance Companies, which gives consumers the ability to compare their own insurer with the satisfaction levels achieved by other major insurance companies. Consumers can discover the satisfaction ratings in five different categories: • Value for cost of premiums • Customer service • Percentage of…

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