CEO Tom Wilson wants more Allstate independent agents but not “human modems”

Allstate Independent Agents - person providing customer service

The insurer’s chief exec seeks to purchase more independent agencies to build on newly acquired business. According to Chief Executive Office Tom Wilson, the insurance company is seeking more Allstate independent agents, according to a recent Reuters report. The plan is to build on the business the insurer acquired when it took on National General. That said, the Allstate independent agents the insurance company is seeking are those who will be able to hold in depth discussions with customers. The plan isn’t simply to hire people for data entry to…

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