The mobile application helps users to access policy information, pay bills, and simplify the claim process.
If there is anything that can be said universally about health insurance, it is that policyholders can find it challenging and confusing to understand, manage, and use their policies, but with a new mhealth tool, this will hopefully become easier.
Simplee has designed an app to help policyholders with a single user friendly dashboard.
Once this app has been downloaded, smartphone owners can use their mobile devices to pay their insurance bills, read the details of their plans and policies, and even manage the claims that they’ve made. It helps to show the policyholder what is covered by the insurer, and which expenses are considered to be out-of-pocket for the insured.
According to the website for the company, “Simplee aims to empower you with tools and insights to optimize your health care benefits and lower your health care costs. Becoming a smart consumer of health care is increasingly important, as costs are rising rapidly.” It stated that over the last five years, the premiums and out of pocket expenses for medical services have undergone a 50 percent increase for consumers.
Using the app is as simple as downloading it and signing up and then entering the login information for the healthcare provider site. This will mean that as soon as you visit the doctor, you will be able to send the bill immediately to the insurer. It is accessible for viewing on the Simplee website in the same way that it would be on the health insurance company’s site. However, the difference is that with the app, it is all done and managed in one place.
Once the claim has been prepared, you will receive an email alert from Simplee.
Currently, the mhealth app will work with: Metlife, Blue Shield, Blue Cross Blue Shield, Anthem, Delta Dental, Cigna, Aetna, United Healthcare, Medica, WellPoint Inc., and Vision Service Plan. Smartphone owners whose insurance companies are not included in this list can use the Simplee website to request that it be added at some point in the near future.