Mercury Insurance has announced that as a result of a significantly increasing customer base, it will be hiring 63 new employees for full-time property claims in its New York, New Jersey, Texas, and California offices.
Since the start of 2011, the homeowners business at Mercury has jumped by over 10 percent.
According to the human resources director at Mercury, Clarisa Eng, the company is doing their part to put people in the United States back to work. She explained that the new hires will be assisting the company to “provide even better service to our customers so that when the unexpected happens they know Mercury will be there to help make everything right.”
Mercury’s specialties are homeowners and personal auto insurance, which are sold by independent agents. The insurer is posting the new positions to be filled from now until the end of 2012’s first quarter. The types of jobs that will be posted will include support specialists, property field adjusters, supervisors, and managers.
The insurance company’s new hires will each receive a number of weeks of training and will then become members of Mercury’s existing teams which are currently made up of 4,000 employees as well as 5,000 local agents that work to facilitate property claims among thirteen states across the country.
The chief claims officer at Mercury, Joanna Moore, said that the insurer maintains one of the largest retention rates for homeowners in the country – currently over 97 percent – and one of the primary reasons that this is the case is that they provide superior claims service.