Overview of the Dispute In a significant move reported by RepairerDrivenNews.com, the Montana Insurance Department has called out Liberty Mutual for its handling of a consumer complaint regarding repair cost denial. Deputy Insurance Commissioner Frank G. Cote challenged Liberty Mutual’s settlement process, specifically their refusal to cover certain repair costs without sufficient evidence. Details of the Case The dispute originated when Liberty Mutual denied payment for blending services performed by a repair facility, asserting that the 50% blend time was “successful” and “well-established.” This response was deemed unsatisfactory by the…
Read MoreMontana Insurance Department Challenges Liberty Mutual on Repair Cost Denial
