Don’t Sign Anything Yet! California Insurance Commissioner Warns of Fraud Post Wildfire

California insurance wildfire update on conditions

Wildfires Ravage Southern California: Safety First

Southern California faces a devastating challenge as powerful wildfires, driven by intense winds, have scorched over 23,000 acres and forced thousands to evacuate their homes. The fires, which erupted following a windstorm on Tuesday, have also destroyed at least 1,100 structures across affected regions. With lives disrupted and communities left in turmoil, California Insurance Commissioner Ricardo Lara is urging residents to prioritize safety above all else during this difficult time.

Lara has advised individuals to avoid entering disaster zones and refrain from making hasty decisions regarding their insurance. “First and foremost, you should access safety, stay away from the disaster area,” he emphasized in an interview with ABC7, offering guidance to those navigating the aftermath of this crisis.

Beware of Fraud: Insurance Tips From Commissioner Lara

During times of distress, residents are often vulnerable to fraud, especially when dealing with insurance claims. Commissioner Lara cautioned homeowners and businesses against signing any agreements with adjusters or representatives under duress. Highlighting past instances of fraud, he warned about out-of-state adjusters who might offer settlements well below what policyholders are entitled to.

“Unfortunately, throughout multiple fires in different years, you start seeing out-of-state adjusters come in, trying to cut a deal with homeowners, saying ‘We can give you 70% of what you are entitled to,’” Lara explained. To protect yourself, he recommends taking advantage of California’s three-day cooling-off period before committing to any agreements with public adjusters.

Lara stressed the importance of verifying the credentials of any insurance adjuster you engage with. Residents can call the California Department of Insurance at 1-800-927-4357 to confirm licenses or address concerns regarding fraud. Additionally, homeowners should contact their insurance companies directly to ensure full awareness of their rights and responsibilities under their policies.

Understanding Your Insurance Policy: Key Steps for Homeowners

Navigating coverage can be overwhelming, especially during a crisis. To help policyholders, Commissioner Lara underscored the importance of obtaining a complete copy of their home insurance policy. He advised homeowners to closely review the document’s provisions, including limits on additional living expenses and coverage details.

Tracking expenses is another critical step for those displaced by the wildfires. Lara explained that keeping a detailed record of additional costs incurred as a result of the disaster will help provide evidence when filing a claim. Furthermore, he encouraged documenting all communication with insurers or adjusters to ensure transparency and clarity throughout the claims process.

Protecting Communities From Wildfire Risks

Wildfires have reshaped California’s insurance landscape, as insurers increasingly drop coverage in fire-prone areas or significantly raise policy rates. However, state protections are in place to offer families and businesses some relief. Under existing law, insurers cannot withdraw coverage in regions affected by wildfires for at least one year following the disaster, giving residents the breathing room needed to plan their futures.

To reduce fire risks and sustain insurance availability in susceptible areas, Commissioner Lara highlighted the importance of adopting preventive measures. Homeowners can harden their properties by ensuring roofs are up to code, creating defensible spaces, and making homes more fire-resistant. These actions not only increase safety but also signal to insurance providers that communities are taking proactive steps to minimize potential damage.

California Insurance commissioner Ricardo Lara
California Insurance commissioner Ricardo Lara

How the California Department of Insurance Supports Residents

During tragedies like these wildfires, the California Department of Insurance acts as an advocate for affected residents. Live operators are available by phone to assist policyholders with concerns, questions, or disputes. “It’s very important that you know you have somebody on your side,” Lara assured. The department provides guidance tailored to individual needs, empowering residents to make informed decisions during challenging times.

For further assistance, Californians can visit insurance.ca.gov or contact the department’s hotline at 1-800-927-4357. Taking these proactive measures ensures everyone impacted by these fires can access the resources and guidance they need.

Looking Ahead

While Southern California grapples with the devastation of wildfires, Commissioner Ricardo Lara’s advice offers residents a roadmap to protect themselves from financial loss and fraud. From understanding insurance policies to reducing wildfire risks, these steps serve as reminders of resilience and preparation. By focusing on safety first and seeking trusted resources, communities can begin recovering and rebuilding from these life-altering events.

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