Insurance industry struggles to embrace mobile technology

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Lackluster mobile apps may be a major problem for insurance companies Capgemini, a leading consulting firm, has released a new report highlighting the insurance industry’s somewhat complicated relationship with mobile technology. For the past several years, insurance companies have been working to engage consumers through the use of social media, the Internet in general, and mobile applications. Some have found success, but success has been quite elusive for many others. One of the problems that insurers are facing currently has to do with the quality of the mobile applications they…

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