Tag: Mercury Insurance

Mercury adds digital channel for auto insurance claims process

H. Cutner
Auto insurance Claims Digital - Mobile

The new web-based app makes it possible for policyholders to submit a digital claim on their phones. Mercury auto insurance recently announced a new web-based application that opens the capacity for policyholders to file digital claims. This makes it so that policyholders will be able to conveniently and securely submit accident claims. The digital auto insurance application walks policyholders through the process using a series of recognizable prompts. In this way, drivers can submit their claims with the assistance of a number of tools throughout the software, such as emoji-driven…

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Forbes releases its list of the Best Insurance Companies in America for 2022

Nordstrom
Best Insurance Companies - American flag

Mercury proudly announced that it is among the insurers to be recognized on the list. Forbes has released its list of the Best Insurance Companies in America for 2022, which examined over 4,200 insurers but named only 90 on its list. The list was created based on a partnership between Forbes and Statista. Mercury issued a news release announcing that it had been recognized as one of the Best Insurance Companies for 2022 as named by Forbes. The partnership with Statista examined customer survey results for over 4,200 American insurers…

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California Medical Association joins with Mercury insurance for health care worker wellness

G. Turner
The California Medical Association’s Wellness Program (also known as CMA Wellness) is partnering up with Mercury Insurance on the new Care 4 Caregivers Now initiative.

Care 4 Caregivers Now to offer frontline health care staff additional wellness services. The California Medical Association’s Wellness Program (also known as CMA Wellness) is partnering up with Mercury Insurance on the new Care 4 Caregivers Now initiative. This program was developed to provide frontline health care workers with additional support and coaching for emotional and mental wellness. It was created to provide much needed support to health care workers on the front line of the pandemic. The initiative will begin by training and connecting volunteer nurses, physicians and health…

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Mercury Insurance ordered to pay $27.5 million in fines

Nordstrom
Mercury Insurance - Lawsuit - Gaval

A California appeals court has ruled in favor of reinstating the penalties against the insurer. In California, a state appeals court has reinstated a fine of $27.5 million in penalties against Mercury Insurance Co. The ruling from earlier this week was the outcome of a case accusing the insurer of charging illegal broker fees. The auto insurance company charged illegal broker fees in 180,000 transactions with its customers. The fees were charged to customers from 1999 through 2004. The fines against Mercury Insurance were originally imposed by the California Department…

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Auto insurance firm hit with $27.6 million fine

S.Vagus
teen auto insurance

Mercury Insurance is being ordered to pay a large fine for wrongful fees issued to consumers The California Department of Insurance has ordered Mercury Insurance, one of the state’s largest auto insurance providers, to pay some $27.6 million in fines for allegedly charging consumers wrongful fees. This represents the largest fine issued against an auto insurance company in the state. Insurance Commissioner Dave Jones ordered the fine, accusing the insurer of charging broker fees that it did not approve of to begin with. Mercury Insurance believes that the fine is…

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