A J.D. Power & Associate study recently showed that Nationwide experienced a plummet in satisfaction. The annual J.D. Power & Associates report has now been released and has shown that customer satisfaction has been falling among homeowners insurance customers, particularly when it comes to the way their claims are being handled. Among insurance companies, Nationwide experienced a considerable slip, plunging it into a tie for ninth place. Considering that Nationwide homeowners insurance customer satisfaction had been in third place in 2014 and had risen to second place last year, the…
Read MoreHomeowners insurance customers aren’t pleased with claims handling
