Customers find online self-service features increasingly appealing and the industry is hiring to meet that need. As the industry looks to artificial intelligence (AI) for improved customer service, insurance technology jobs are expanding in number and specialty. The more consumers show a preference for completing tasks online, the greater the need for large and skilled IT, programming and tech development departments. Current trends suggest that AI is a tech the insurance industry expects to be using in the very near future. In fact, a recent Accenture Plc survey suggested that…
Read MoreInsurance technology jobs get hotter as AI’s role expands
