Insurance agent value not always recognized by consumers, says Nationwide study

Insurance agent value - Man observing charts on iPad

The insurer’s research shows that customers’ and agents’ perspectives don’t always align. A new Nationwide Insurance report has indicated that when it comes to the insurance agent value provided, these pros don’t necessarily see things the same way as their customers. The research points to a number of critical gaps between the thoughts of the two sides. The insurance agent value has always been built on a foundation of providing customers with everything they want; from the information and resources they need to the support and assistance they require. However,…

Read More