As more people go online to shop for and purchase policies, what will happen to professionals in this industry? Despite the fact that many large insurers are making it possible for consumers to shop online to purchase the coverage that they need, many still feel that the insurance agent still does – and will continue to – play a vital role in this industry and agencies won’t be headed anywhere for the next several years. In fact, at the same time that websites are offering more self-service features, more agents…
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Customer retention is a top priority for the insurance industry
Economic crises has insurers shifting their priorities Though the peak of the global economic crisis may have passed, many people throughout the world are still reeling from the catastrophe. As such, many people have become much more leery of the insurance industry than they were in the past, and this is leading to problems concerning customer retention. Consumers are not the only victims of the economic crisis, of course, as businesses have also suffered to some degree. This is true for insurance companies as well, many of which have become…
Read MoreInsurance agents prepare for Administrative Professionals Day on Wednesday
The day provides an annual opportunity to show your staff how much they are appreciated. Administrative Professionals Day is nearly here once again and insurance agents across the country are preparing to make the day a special one for their staff by treating them to something special in order to make sure that they know that they are appreciated. This day occurs on the Wednesday of the last full week in April and it lands on the 23rd this year. While many insurance agents choose to bring treats into the…
Read MoreInsurance agency under investigation for overbilling thousands of policyholders
State officials are now looking into the Iowa business that may have overcharged 10,500 government employees. An insurance agency in Iowa has found itself in hot water after having been accused of overbilling an estimated 10,500 government employees for their health policies. It is believed that the overcharged workers paid a total of millions of dollars too much. The Two Rivers Insurance Co. is now being investigated by the Iowa Insurance Division (I.I.D.). The insurance agency has office locations in West Des Moines, Davenport, Burlington, and a number of other…
Read MoreInsurance agents: Wake up and smell the competition!
In this consumer market, success is centered around the ability to know what you’re up against. Insurance agents and insurance brokers are subject to many of the same rules as any other small business owner, and when it comes to the current consumer market, this means that success is wholly dependent on boosting consumer awareness, customer service, and community and local knowledge. It is vital to get out into the community in order to enhance each of these integral elements. Right now, the consumer has no shortage of choices. The…
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