Mobile insurance claims

Mobile insurance claims are taking a while to catch on with consumers

J.D. Power data shows insurer apps aren’t rapidly taking off among policyholders filing for payments. Mobile insurance claims aren’t very popular among policyholders, says J.D.…

insurance industry claims

Insurance industry claims process is not enough to keep consumers loyal

Survey from Accenture highlights the loyalty problem that the insurance industry has The claims process is often the target of criticism within the insurance industry.…

Customers who have made total auto claims are becoming less satisfied with their insurers

The 2011 U.S. Auto Claims Satisfaction Study performed by J.D. Power and Associates has shown that insurance customers who make claims for a total vehicle…